Q: Is the headstone photo medallion guaranteed?
A: Yes. Our Lifetime Replacement Guarantee states that Memorial Impressions will replace the medallion at no cost to you (except for shipping) if the product fades or chips. We do not replace vandalized or stolen products. If a medallion is vandalized, you can have the medallion replaced at 50% of the current cost. If a medallion is stolen, you can have the medallion replaced at 85% of the current cost.
Q: Are these photos ceramic or porcelain?
A: Neither! Our headstone photos are made of a specialized aluminum-carbon-aluminum combination printed with UV coatings, designed to withstand all weather types.
Q: I have old printed photos. Can they be used for the medallion?
A: Yes! We accept mailed photos that will be returned to you, or you can have photos scanned at stores with photo centers such as Staples or Walmart. Once you receive your digital copy, you can e-mail it to us.
Q: What is your production process?
A: Once we receive your photo(s), we will:
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